Terms and Conditions

BOOKING CONDITIONS

1. In order to confirm a place on a Love to Climb coaching session a 50% deposit is payable.  The balance is due 2 weeks prior to the coaching session.

2. In order to confirm a place on a Love to Climb course a 50% deposit is payable.  The balance is due 4 weeks prior to the course.

3. Love to Climb courses require you to fill in a booking form, which must be sent back promptly along with the above deposit.  For individual coaching session you will need to fill in the pre-coaching questionnaire.

4. The preferred payment method for courses and coaching is bank transfer.

5. Outdoor climbing coaching and instruction is weather dependent.  We have excellent knowledge of the Peak District and will make every effort to work around poor weather.  This may involve adapting plans such as going to limestone instead of gritstone, bouldering instead of route climbing or a focus on ropework skills.  If none of the above is possible we will go indoors to one of the excellent climbing walls in Sheffield. 

CANCELLATION BY THE CLIENT

1. All cancellations must be made in writing and will be effective from the date of receipt by Love to Climb.

2. For individual coaching sessions, if you cancel more than 4 weeks prior to the booking you receive a full refund.  If you cancel 1-4 weeks ahead of the session you will lose your deposit. If you cancel 7 days ahead of the session I’m afraid no refund will be given.

3. For courses, if you cancel 4 or more weeks prior to the course you will be given a full refund.  If you cancel less than 4 weeks ahead of the course you will lose the 50% deposit.  If you cancel 14 days prior to the course no refunds will be given.

CANCELLATION BY LOVE TO CLIMB

1. Love to Climb will make every attempt to ensure that the courses run, however Love to Climb reserves the right to cancel if there are insufficient numbers.  In such a case Love to Climb will notify clients as soon as possible but no less than 1 week prior to the start of the course.

2. In the event of Love to Climb cancelling a course or individual coaching session the client will be entitled to:
   a.      A full refund of all course fees for courses
   b.      Equivalent value of one to one coaching in the UK to be used within 12 months.

3. If in any case the Love to Climb coaches are unable to work due to illness, injury or unforeseen circumstances, every effort will be found to find an alternative date.

GENERAL CONDITIONS

1. ‘Love to climb’ is the name given to the website and brand associated with courses and coaching.  However all transactions will be with Katherine Schirrmacher as an individual rather than Love to Climb as a company.

2. Love to climb offers coaching to people of all ages.  However under 18s must either be accompanied by an adult.

3. Rock climbing is a hazardous activity with a danger of personal injury or death.  Although we take every care to minimise these risks, participants on Love to Climb courses and coaching should be aware of and accept these risks and be responsible for their own actions and involvement.  Clients should accept that accidents and injuries can happen.

4. Clients taking part in courses must expect that rock climbing can be strenuous.  Clients are expected to be in good health.  The medical section must be completed in the booking process.  All prior injuries and/or serious illnesses must be declared.  Any injury or illness occurring between the time of the declaration and the commencement of the course or coaching must be reported.

5. Clients will use their own climbing equipment unless it is agreed that Love to Climb will provide certain equipment.

6. Love to Climb will not be responsible for uninsured losses of client property whilst on a course on a one to one coaching day.

7. Clients must accept responsibility for all personal items.

8. Photos will be taken on courses and may possibly be used on promotional material and the Love to Climb website.  Clients must say at the time if they do not wish their photos to be used in this way.